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How to delete your account

Deleting is immediate and permanent — what it destroys, what it leaves alone, and why an App Store or Play subscription must be cancelled first.

Deleting your account is immediate and permanent. It takes your sign-in with it, along with the collections you own and everything in them, and we cannot bring any of it back.

⚠️ Deleting your account does not cancel an App Store or Google Play subscription. Apple and Google bill you directly and we cannot cancel on your behalf, so cancel it with them first — otherwise the charges carry on after the account is gone.

There is no waiting period and no undo. The moment you confirm, your sign-in is deleted and the name and email on the account are scrambled, so support cannot restore it either.

If you only want to get off this device, use Log out instead. It sits just above Delete Account on the same screen, signs you out, and deletes nothing — sign back in any time with the same method.

Before you delete

  1. Cancel your subscription if Apple or Google bills you.

  2. Export your collection if you want a copy of your bottles. You cannot ask us for one afterwards.

  3. Settle who keeps the wine if it should not go with the account. Add them as a collaborator, or email us before you delete and we can move the collection to their account.

What goes, and what stays

What

What happens to it

Collections you own

Gone, with every bottle, cellar, photo, note and history entry in them

Collections shared with you

Untouched. You are removed as a collaborator; the owner keeps everything

Your public reviews

Stop appearing to the community

A subscription we bill you for

Cancelled — your billing record goes with the account

An App Store or Play subscription

Keeps billing until you cancel it with Apple or Google

Getting any of it back

Not possible, by you or by us

On iPhone and iPad

Profile → gear → Delete Account → type DELETE
  1. Tap Profile in the bottom bar.

  2. Tap the gear in the top right.

  3. Scroll to the bottom and tap Delete Account.

  4. The alert names the email address it is about to delete. Type DELETE, then tap Delete.

On Android

  1. Tap Profile, then the gear.

  2. Scroll to the bottom and tap Delete Account.

  3. Type DELETE and confirm.

On the web app

app.invintory.com/settings → Delete account → type Delete my account
  1. Go to app.invintory.com/settings and sign in.

  2. Scroll to the bottom and click Delete account, next to Log out.

  3. Type Delete my account and click Delete.

If you own a wine club collection, the web app hides that button. Delete from the iPhone, iPad or Android app instead, or email us.

Next steps

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