Resolving the three gold dots loading screen

If you see the three gold loading dots for an extended period, it typically means that your device isn’t connected to Wi-Fi or is having trouble accessing the internet.

To ensure smooth app performance, you’ll need a stable internet connection. Please check that you are connected to Wi-Fi or have mobile data enabled. Once you're connected, the loading screen should resolve, and you can continue using the app.

If the issue persists despite being connected to the internet, feel free to contact our support team for further assistance.